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Wednesday, February 22, 2012
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Network & IT Support Plans
Got Network & IT Support?
- Parkview's network & IT support services come with the clear understanding that our small to mid-size business and non-profit clients have organizations to run and need high quality, reliable technology solutions.
- This calls for well maintained solutions supported by highly qualified professionals. Our support plans are designed to keep your systems running smoothly 24/7 year-round.
- We proactively manage, update and maintain your technology systems & services. You can rely on our network & IT support services to provide you with the benefits & advantages of an internal IT department without the overhead cost.
Major Benefits & Advantages of Parkview Network & IT Support Plans
- Less complexity, fewer distractions: Small to mid-size organizations face increasingly tough challenges when it comes to network & IT requirements. You need quality network & IT solutions to be agile and competitive. But managing technology costs, complexity, and changes can strain your operation and distract you from your strategic goals. Parkview can help you alleviate or eliminate these challenges and distractions.
- Lower costs without adding risk: Small to mid-size organizations don't have unlimited technology resources. You need to save money. But cutting corners on technology quality is risky. Parkview can help lower your network & IT overhead while gaining and maintaining reliable, high performing solutions. Parkview helps you reduce or avoid the cost of internal network & IT related salaries, payroll taxes, health benefits, office space, and utilities. We also save you time & money on your network & IT systems from end to end by proactively identifying and eliminating waste and inefficiencies.
- Turn-key services, availability, and attention to detail: With a Parkview support plan you get all the advantages of a highly skilled, experienced network & IT department. Nothing gets in the way of our comprehensive, proactive services. We stay on top of all your requirements via a highly secure, remote connection. You don't need to worry about internal staff availability due to sick days, vacations, holidays, etc. Likewise, you don't need to worry about staff distractions due to Facebook, Twitter, iTunes, web surfing, or job searches.
- Clearly defined services and one simple, flat monthly fee: With a Parkview support plan you can you get all the benefits & advantages listed above for one simple, flat monthly fee. You get a service level agreements (SLA) which clearly specifies and guarantees the services we deliver for you. The SLA provides a common understanding about our specific services and responsibilities, remote and on-site access methods, priorities, response time commitments, and issue handling and escalation procedures.
Network & IT Services Available with a Parkview Support Plan
- Strategy: We define and document a comprehensive strategy roadmap designed to make sure your network & IT solutions support your goals and help enable your organization's success and progress. Major strategy elements include how your technology will facilitate your goals and growth, the network & IT support process, security, disaster planning and response, vendor management, IT asset management, budgeting, documentation, and continuous improvement.
- PC/Desktop Support: We remotely monitor, install patches & upgrades, maintain anti-virus & anti-malware, and troubleshoot your Microsoft® Windows® based systems and environments. Our flexible services include strategy & planning, hardware & software acquisition and set-up, hardware & software troubleshooting, operating system installation & upgrades, and application software installation & upgrades.
- Network Support: Parkview's expert LAN/WAN staff have outstanding, proven hands-on Microsoft based local and wide area networking skills. Our flexible services include network design, multi-location configurations, bandwidth provisioning, network appliances, server TCP/IP configuration, Active Directory set-up and configuration, file & printer sharing, user profile management and migration, and security, for both wired and wireless networks.
- Server & Datacenter Support: Parkview provides turn-key remote administration and responsive troubleshooting for all your in-house server requirements. Our flexible, cost effective remote support packages can help you connect all your in-house servers and workstations under a single network umbrella and implement standard policies for user account setup, local area network and Internet accessibility. We can also help you save money, time, space and staff resources by hosting and running some or all of your servers and applications from our world class data center. Our managed service solutions can be used to completely outsource servers/applications or reinforce your existing internal IT & network resources.
- Security: Our highly skilled professionals are experienced with industry leading hardware and software security solutions designed specifically for small to mid-size organizations. We offer flexible solution options designed to meet your time and budget requirements. We can design, implement, and even maintain your network security solution for a flat monthly fee. We provide detailed, written security plans to document policies and procedures. We can also provide security training for your internal staff.
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Contact Us: 1-877-316-8364 · 1-630-942-1360 · Request Information
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